| 1. Are the paintings delivered framed or unframed? |
| All the paintings are delivered unframed. To make sure that the paintings are well protected during the shipping process, we use bubble and plastic tubes which are specially designed for shipping oil paintings for package. |
| last updated - 2013-05-11 11:38:59 |
|
 |
| 2. Are the paintings displayed on your online gallery 100% hand-painted? |
| Yes. All our paintings are 100% hand-painted by our talented and master artists brushstroke by brushstroke on canvas. Our paintings are never a poster, print or canvas transfer. Please be assured that we never use printing machine or digital imaging techniques. |
| last updated - 2013-05-11 11:38:32 |
|
|
| 3. Can I send images to you, then your artists create oil paintings according them? |
Sure, our artists can create any kinds of oil paintings according to your requirements. 100% satisfaction guarantee. please click to view custom oil paintings here. |
| last updated - 2013-06-05 14:30:47 |
|
|
| 4. Can you paint portraits from photos? |
Sure, we have a professional artist team working on portrait oil paintings. please click here to view the detail. |
| last updated - 2013-06-05 14:31:04 |
|
|
| 5. How can I pay for my order? |
| PayPal, Credit Card Payments(Via paypal),Western Union, Moneybookers, Bank Transfer. |
| last updated - 2013-05-11 11:39:42 |
|
|
| 6. How can you sell oil painting at such a low price? |
| VIVID GALLERY is one of the biggest oil paintings providers all over the world. We are located in the oil painting production center - Shenzhen China and have a special team with more then 100 artists. All paintings are directly sold to customers from our artists. This ensures us to set our price lower than the dealers or resellers and pass the savings to our customers. |
| last updated - 2013-05-11 11:38:43 |
|
|
| 7. How long does it take to get my purchase? |
| If we have your painting in stock, we will ship it as soon as we receive your payment. If we don't have your painting in stock, we will custom paint it just for you. Most custom orders ship within 10 business days. |
| last updated - 2013-05-11 11:40:16 |
|
|
| 8. How much is shipping Charges for my order? |
| Free shipping to worldwide, but we charge a handling fee (labor cost, meterial, insurance) of USD 5.5 for every parcel, so if you buy 10 items and combine into one parcel, then only one handling fee will be charged. |
| last updated - 2013-05-11 11:40:00 |
|
|
| 9. What delivery methods do you use? |
| For parcel under 2 kg, parcel will be shipped out via Hong Kong Postal Air Mail, delivery period around 7-19 working days. For parcel above 2 kg, parcel will be shipped out via Express Service, such as EMS/UPS/ DHL, delivery period around 2-3 working days. (Door to Door). |
| last updated - 2013-05-11 11:39:14 |
|
|
| 10. What sizes of painting are you offer? |
| Our general sizes are 8" x 10", 16" x 20", '20" x 24", 24" x 36", 24" x 48", However, customers can require any other sizes. |
| last updated - 2013-05-11 11:40:31 |
|
|
Send Email
